Pfizer Clinical
(Support Available
24/7/365)

Helpdesk Contact Number:

Toll free number in US and Canada: +1 877 433 2619
Toll free outside the US and Canada with AT&T Direct Access Country Code number, available at:
http://www.business.att.com/bt/dial_guide.jsp

IVR Menu Options:

Option 1 - Medical Questions or Problems & Emergency Unblinding requests Unblinding requests
Option 2 - RDC, DataLabs, Impact or Inform
Option 3- Impala support
Option 4 - SIRIUS support
Option 5- Siebel CTMS Support
Option 6- EFax Support
Option 7- iConnect Support
Option 8 - US CO, Central Designer, Pfizer Account Provisioning and/or All Other Applications

Supported Languages:

English: 24/7/365
Spanish: 9-11 GMT + 1 hour Monday to Friday
French: 9-5 GMT + 1 hour Monday to Friday
German: 9-5 GMT + 1 hour Monday to Friday
Italian:  9-5 GMT + 1 hour Monday to Friday
Russian:  9-5 GMT + 1 hour Monday to Friday